One owner. One number. One company that shows up.

Liftime is an owner-operated garage door service based in Ottawa. Michael takes the calls, prices the work, and oversees every job. Most repairs and installs are finished in one visit because the trucks arrive stocked with the parts your door needs.

What you get when you call Liftime

• Direct line to the owner. Michael takes the calls at (613) 703-3921 during business hours and returns voicemails the same day.
• The owner is on every job. Michael personally quotes, schedules, and oversees every job. He stands behind every warranty.
• Parts on the truck. Springs, cables, openers, rollers, sensors and seals are stocked, so most calls are completed in a single visit.
• Open 7 days a week, 8 AM to 6 PM. After-hours and weekend emergency calls carry a modest after-hours fee — always quoted upfront before booking.
• 3 years Parts & Labor warranty. If something we installed or worked on acts up inside those terms, we come back.

The Liftime way of working

1. You call or messageMichael takes the call at (613) 703-3921 or replies to the quote form. Most problems can be narrowed down on the phone.
2. Honest diagnosis on-siteA Liftime technician arrives in a stocked truck, identifies the actual cause, and gives you a written quote before any work starts.
3. Repair or installMost jobs finish in 30 to 90 minutes. We bring the parts, do the work, and clean up.
4. Walk-through and testDoor balanced, opener calibrated, sensors aligned, force-tested. The tech walks you through the work before leaving.
5. 3 years Parts & Labor warrantyDocumented on the invoice. Same phone number, same owner, if you ever need us back.

What customers usually need

About 60% of our calls are repairs — broken torsion springs, frayed cables, worn rollers, opener gears, sensors that won't stay aligned, or doors knocked off-track. Springs alone account for a big share of winter calls in Ottawa, because cold temperatures put extra stress on tensioned steel.

About 30% are installations — new doors, new openers, opener upgrades to smart Wi-Fi belt-drives, full panel replacements, and aluminum capping around aging wood frames.

The remaining 10% are weather-related: bottom seals, side weatherstripping, and the small framing repairs that make a door close properly again.

The doors and openers we install

We install residential garage doors from every major Canadian manufacturer — Garaga, Steel-Craft, TOHO, Wayne Dalton, Richards-Wilcox — picked to fit your opening, your insulation needs, and the look you want. Our most common installs are insulated steel sectional doors in modern flush, traditional raised-panel, and carriage-style. The Door Guide walks through the options.

Openers: belt-drive (the quiet choice for attached garages), jackshaft (side-mount for cathedral ceilings), and smart Wi-Fi models from LiftMaster and Chamberlain. Most include myQ smartphone control.

Where we work

Ottawa and over twenty surrounding communities — Kanata, Orléans, Nepean, Barrhaven, Gloucester, Stittsville, Manotick, Riverside South, Greely, Cumberland, Westboro, plus Carp, Osgoode, Metcalfe, Navan, Dunrobin, Rockland, Almonte, Carleton Place, and most of the greater Ottawa area.

Inside the Greenbelt, most calls are completed same-day. Outer-ring calls usually finish the next morning.

The 3 years Parts & Labor warranty

Every Liftime job carries a 3-year warranty on both parts and labor. The warranty isn't printed on the invoice — it doesn't need to be: warranty calls come back to the same phone number that answered your original call, and we honour every job we've done. We register manufacturer warranties on your behalf when applicable.

What customers say

See all 628 reviews on Google →

Ready to get a quote?

Call (613) 703-3921 seven days a week — Michael takes the calls during business hours. If you reach voicemail, you'll get a callback the same day.