If your garage door won't open, won't close, sounds awful, or has come off its tracks — give us a call. We carry parts for the major brands in the truck and most repairs can be completed in a single visit. For doors stuck right now, see our emergency garage door repair page for same-day options.
What we repair
- Broken torsion or extension springs
- Snapped, frayed, or off-drum cables
- Doors stuck open, stuck closed, or off-track
- Bent panels, dented sections, damaged hinges and rollers
- Noisy operation, grinding, scraping, or banging
- Opener problems — won't open, won't close, reverses, no power
- Remote, keypad, and Wi-Fi connectivity issues
- Weather seal failure, drafts, water entering the garage
How a Liftime repair visit works
- Quick phone conversationTell us what's happening. We'll often have a good idea of the cause before we hang up and can let you know what to expect.
- On-site diagnosisMichael or a Liftime technician arrives in a stocked truck. We aim for same-day where we can, including weekends.
- Clear written quoteWe diagnose, then quote — in writing — before any work starts. You decide whether to proceed.
- Repair, test, and clean upWhen parts allow we complete the repair on the same visit. We cycle-test the door, lubricate hinges, check spring balance, and haul away the old parts.
- 1-year workmanship warrantyLiftime repairs are backed by a 1-year workmanship warranty. If something we fixed acts up, we come back to make it right.
Common problems we see in Ottawa
Ottawa winters are hard on garage doors. Steel contracts in the deep cold, springs become more brittle, cables stiffen, and weatherstripping cracks. A lot of the calls we take from November through March are spring or cable issues caused by the cold. The good news: these are routine repairs when you call someone who carries the right parts.
Don't try to fix a torsion spring yourself. A loaded spring holds enough force to break a wrist or worse. If you suspect a spring problem (loud bang from the garage, door feels like it weighs a thousand pounds, gap between coils), stop using the door and call us.
Real Liftime repair work
Brands we service
We work on every major residential garage door and opener brand sold in Ottawa: Garaga, Steel-Craft, Richards-Wilcox, C.H.I., Clopay, Wayne Dalton, and Toho. For openers: LiftMaster, Chamberlain, Genie, Linear, Marantec, and Sears Craftsman. If it has tracks and panels, we can fix it.