The classic Kanata spring call
It usually starts with a loud bang from the garage — then the next morning the door opens a few inches and stops, or the opener strains and gives up. That's a snapped torsion spring, and Kanata produces a steady stream of them: Bridlewood and Katimavik townhomes from the 1990s and Morgan's Grant builds from the 2000s all used builder-grade springs rated around 10,000 cycles. At four cycles a day, that's roughly 10–12 years — exactly the age these streets are hitting now.
How we handle spring replacement in Kanata
- Diagnosed on the phone first — describe what happened and we can usually confirm it's a spring before we roll
- Sized to your door, not a guess — we weigh and measure rather than matching whatever was there
- Replaced in pairs — when one spring goes, its twin has the same mileage; pairs keep the door balanced
- Cables and rollers checked — on every spring call, so you don't pay for a second visit next month
- High-cycle options — if you plan to stay in the house, longer-life springs are worth the conversation
Spring work is dangerous DIY — the spring is under load even when broken. Leave the winding bars to us. For the full technical rundown, see our main garage door spring repair page, or read about everything we do in the area on the Kanata service page.
Frequently asked questions
How fast can you replace a spring in Kanata?
Spring calls get priority because the door is usually unusable. We aim for same-day in Kanata where the schedule allows — call and we'll give you a realistic window.
My door won't open and the car is inside. What do I do?
Don't force the opener — call us. If you need the car before we arrive, we'll walk you through safely disengaging the opener and whether the door can be lifted by hand.
Why replace both springs if only one broke?
Both springs have the same cycle count. Replacing one leaves an unbalanced door and a second service call within months. Pairs cost less than two separate visits.
What's the warranty on a new spring?
3 years Parts & Labor warranty, plus the manufacturer's parts warranty. If a spring we installed acts up, we come back.